NetBackup Administration Console fails to open
This is applicable to media server versions 7.7.x to 8.1.2 only.
If you change the port number used by the NetBackup CloudStore Service Container (nbcssc), the NetBackup Administration Console may not open.
You must change the port number value to 5637 in the following places:
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The CloudStore Service Container configuration file |
The CloudStore Service Container configuration file resides in the following directories:
The port number is defined in the configuration file as follows: [NBCSSC] NBCSSC_PORT=5637 Note: Port 5637 is used to provide back-level media support for media servers that are configured for cloud storage. Ensure that you make the port number change at all places. Communication with the master server fails if the older media servers use a different port. |
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The operating system's |
The
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For a media server that is promoted as a cloud master, make sure that the port number is the same across all places. If you change the value in the CloudStore Service Container configuration file, ensure that you also change the value in the services file.
More Information
Connection to the NetBackup CloudStore Service Container fails