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  1. Home
  2. Veritas NetBackup™ Cloud Administrator's Guide
  3. Troubleshooting
  4. Troubleshooting cloud storage configuration issues
  5. NetBackup Scalable Storage host properties unavailable
Veritas NetBackup™ Cloud Administrator's Guide

NetBackup Scalable Storage host properties unavailable

If the NetBackup CloudStore Service Container is not active, the Scalable Storage host properties are unavailable. Either of the following two symptoms may occur:

  • The Scalable Storage properties for a media server are unavailable

  • A pop-up box may appear that displays an "Unable to fetch Scalable Storage settings" message.

You should determine why the NetBackup CloudStore Service Container is inactive, resolve the problem, and then start the Service Container.

See NetBackup CloudStore Service Container startup and shutdown troubleshooting.

See Stopping and starting the NetBackup CloudStore Service Container.

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