NetBackup status code: 9869
Message: Failed to get Deployment Summary for CloudPoint server.
Explanation: The following can cause this issue:
CloudPoint server, NetBackup, and cloud provider network connectivity.
Connectivity issues with the CloudPoint server to cloud network connectivity in case of CloudPoint is located on cloud.
Recommended Action: Try one of the following as appropriate:
Check your network connectivity with the CloudPoint server, NetBackup, and cloud provider.
Resolve any network issues with netstat or similar network diagnosis tool.
Review and update the CloudPoint server credentials using option.
Review and update the cloud provider credentials or secret key.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.