NetBackup status code: 9812

Message: Failed to retrieve the configured plug-in instance from CloudPoint.

Explanation: This error is encountered when you register the snapshot management server with NetBackup where the plug-ins that are configured on CloudPoint are not populated in NetBackup.

Recommended Action: Update the snapshot management server using the existing credentials.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.