NetBackup status code: 9802

Message: Failed to retrieve the supported plug-in list from the CloudPoint server.

Explanation: This error is encountered when you configure a plug-in where the list of supported plug-ins is not displayed for the specified snapshot management server.

Recommended Action: Verify if the connection with the snapshot management server is up.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.