• Two systems try to authenticate one another.

• An initialization of the authentication libraries fails.

• Communication to the authentication daemon (nbatd) fails.

• Authentication of saved credentials fails.

• If using CloudPoint: The authentication with the CloudPoint server has failed.

• If configuring CloudPoint, the authentication with the CloudPoint server has failed.

• If configuring a storage provider, the validation of storage credentials has failed.

• Add back the names that were removed and retry the operation.

• Create the following debug log directories for the processes that are involved in authentication between NetBackup systems:

  • Server: bprd, bpdbm, and bpcd.

  • Client: bpbackup, bprestore, and bpbkar.

  Retry the operation and review the debug logs.

The following actions relate to CloudPoint:

• Ensure that the CloudPoint credentials are correct.

• Verify that the credentials that were entered while registering are valid.

• If the credentials and the CloudPoint server port number are updated, ensure that they are updated in NetBackup.

• Ensure that the CloudPoint credentials are correct.

• Verify that the credentials that were entered while registering CloudPoint are valid.

• Verify that the credentials that were entered while configuring a storage provider are valid.

• If the credentials and the CloudPoint server port number are updated, ensure that they are updated in NetBackup.