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  1. Home
  2. Veritas NetBackup™ Bare Metal Restore™ Administrator's Guide
  3. Troubleshooting
  4. Troubleshooting issues regarding creation of virtual machine from client backup
  5. Client name is not visible under virtual machine conversion clients list
Veritas NetBackup™ Bare Metal Restore™ Administrator's Guide

Client name is not visible under virtual machine conversion clients list

To debug the cause, follow these steps:

  1. Check whether the client BMR backup is successful. See Pre-requisites to create VM creation from backup .
  2. Refer bmrd and bmrsavcfg logs to get more details about the failure.
  3. If BMR backup is successful, check whether the client hostname is enlisted under the tab Bare Metal Restore Clients. If the client hostname is enlisted under Bare Metal Clients list, but not under VM conversion Clients list, refer the support matrix to validate whether the client meets the specified criteria. Refer Table:  for logs location.

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