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  1. Home
  2. Veritas NetBackup™ Deduplication Guide
  3. Troubleshooting
  4. Troubleshooting MSDP configuration issues
  5. MSDP server not found error
Veritas NetBackup™ Deduplication Guide

MSDP server not found error

The following information may help you resolve a server not found error message that may occur during configuration.

Error message

Server not found, invalid command parameter

Example

RDSM has encountered an issue with STS where 
  the server was not found:  getStorageServerInfo

   Failed to create storage server ssname, invalid
   command parameter
								

Diagnosis

Possible root causes:

  • When you configured the storage server, you selected a media server that runs an unsupported operating system. All media servers in your environment appear in the Storage Server Configuration Wizard; be sure to select only a media server that runs a supported operating system.

  • If you used the nbdevconfig command to configure the storage server, you may have typed the host name incorrectly. Also, case matters for the storage server type, so ensure that you use PureDisk for the storage server type.

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