NetBackup logs for Hyper-V and how to create them
For log messages about NetBackup for Hyper-V backup or restore, see the following NetBackup log folders.
Table: NetBackup logs that pertain to Hyper-V backup and restore
Log folder | Contains the messages on | Resides on |
|---|---|---|
install_path\NetBackup\logs\bpbrm | Backup and restore | NetBackup master or media server |
install_path\NetBackup\logs\bptm | Backup and restore | NetBackup media server |
install_path\NetBackup\logs\bpcd | Snapshot creation, backup, and restore | NetBackup client on the Hyper-V server |
install_path\NetBackup\logs\bpfis | Snapshot creation and backup | NetBackup client on the Hyper-V server |
install_path\NetBackup\logs\bpbkar | Backup | NetBackup client on the Hyper-V server |
install_path\NetBackup\logs\bprd | Restore | NetBackup master server |
install_path\NetBackup\logs\tar | Restore | NetBackup client on the Hyper-V server |
install_path\NetBackup\logs\bpVMreq | Restore | NetBackup master or media server, and NetBackup client on the Hyper-V server |
install_path\NetBackup\logs\bpVMutil | Policy configuration and on restore | NetBackup client on the Hyper-V server |
install_path\NetBackup\logs\nbproxy | Policy configuration | NetBackup master or media server |
install_path\NetBackup\logs\vxms | File mapping during backup and VxMS APIs. This folder also contains the vhd log, which describes the format of the virtual machine's vhd files. NetBackup support can use the vhd log to reproduce a customer's virtual machine environment for troubleshooting purposes. | NetBackup client on the Hyper-V server |
\Program Files\Common Files\Symantec Shared\VxFI\4\logs\ | Snapshot creation and VSS APIs. | NetBackup client on the Hyper-V server |
Note:
These log folders must already exist in order for logging to occur. If these folders do not exist, you must create them.
To create most of these log folders, run the following command on the NetBackup servers and on the Hyper-V server:
Windows:
install_path\NetBackup\logs\mklogdir.bat
UNIX (on master or media servers):
/opt/openv/netbackup/logs/mklogdir
For more detail on snapshot-related logs, logging levels, and the required folders, see the NetBackup Snapshot Client Administrator's Guide.
A broader discussion of NetBackup logging is available in the NetBackup Troubleshooting Guide.