Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide
  3. Performing restores of Exchange Server, mailboxes, and public folders
  4. About restoring individual Exchange mailbox and public folder items
  5. Restoring Exchange mailbox or public folder objects
Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Restoring Exchange mailbox or public folder objects

To restore a mailbox object to a different location, you follow a different procedure.

See About redirecting a restore of Exchange mailbox or public folder objects to a different path.

Note:

Browse time for a backup that uses Granular Recovery Technology may take longer than for a non-granular backup image. The media server gathers granular information at this time and wait times may vary. Depending on the load on the media server, you may need to increase the Client read timeout value. This option is located in the Client host properties in the Timeouts tab.

Note:

Do not restore in the same restore job any backups that use Granular Recovery Technology with any backups that do not.

To restore mailbox or public folder objects

  1. Log onto the server as Administrator.
  2. Open the Backup, Archive, and Restore interface.
  3. Click File > Select Files and Folders to Restore > from Normal Backup.
  4. Click File > Specify NetBackup Machines and Policy Type.
  5. In the Specify NetBackup Machines and Policy Type dialog box, select the server and the policy type.
  6. From the NetBackup History pane, click the image(s) that contain the objects you want to restore.

    Veritas recommends that you select one backup image set at a time for individual item restore. While this recommendation is not a restriction, you may at times restore more copies of messages than you intend.

    You cannot restore individual items from a snapshot incremental backup that uses Granular Recovery Technology (GRT).

    Select one of the following:

    • The last full backup

    • The last full backup and all subsequent differential backups

    • The last full backup and the last cumulative backup

  7. Expand one of the following:
    • Microsoft Exchange Database Availability Groups > Forest or Domain > Microsoft Information Store > Mailbox Database

    • Microsoft Exchange Database Availability Groups > Forest or Domain > Microsoft Information Store > Public Store

    • Microsoft Information Store > Mailbox Database

    • Microsoft Information Store > Public Store

  8. In the All Folders pane, select objects you want to restore from the following:
    • Mailboxes

    • Mailbox folders

    • Mailbox objects

    • Public folders

    • Documents in a public folder

    You can ignore the DLLs folder.

    The following figure shows a restore of a DAG using Granular Recovery Technology (GRT).

    All objects appear as folders and messages. You can identify some non-message objects by the subject line. For example, if you create a Calendar event named Appointment1, that name appears in the subject line for that object.

    However, some objects such as Forms and Views do not have a subject line (even though they can be named). They may not be so easily identified.

  9. Click Actions > Restore.
  10. On the Microsoft Exchange tab, choose whether or not to restore existing mailbox messages.

    See Options for restores of Exchange Server mailbox objects or public folder objects.

  11. You can restore individual mailbox items to alternate mailboxes or mailbox folders.

    See About redirecting a restore of Exchange mailbox or public folder objects to a different path.

  12. Click Start Restore.

More Information

Prerequisites and operational notes for restoring Exchange individual mailboxes, mailbox folders, public folders, or messages

Feedback

Was this page helpful?
Previous

Options for restores of Exchange Server mailbox objects or public folder objects

Next

About redirecting a restore of Exchange mailbox or public folder objects to a different path

Feedback

Was this page helpful?