An XML export or import error can originate from NetBackup or from Oracle, as follows:

• On the NetBackup side, an error can be from the bporaexp or bporaimp programs, the NetBackup server or client, or Media Manager.

• On the Oracle side, an error can be from the target database.

Use the following steps when troubleshooting a failed operation:

• Check the logs to determine the source of the error.

• Troubleshoot each stage of the XML export or XML import.

  The following sections describe these steps in detail.

  On UNIX and Linux, these sections describe the log files from the bporaexp and bporaimp commands. The logs are created in /usr/openv/netbackup/logs/bporaexp or /usr/openv/netbackup/logs/bporaimp.