Troubleshooting tips for NetBackup for RHV

For more information about RHV troubleshooting, check the following details:

For discovery job failures:
- Check the Job details section for the job in Activity monitor.
- Check the ncfnbcs log.
For snapshot job failures:
- Check the Job details section for the job in Activity monitor.
- Check the bpfis log.
- For RHV-related errors, check Events section on RHV manager console.
For backup job failures:
- Check the Job details section for the job in Activity monitor.
- Check the bpbkar and VxMS logs.
- For RHV-related errors, check Events section on RHV manager console.
For restore job failures:
- Restore job fails with error 2822 (Hypervisor policy restore error)
- Check the Job details section for the job in Activity monitor.
- Check the bprd, bpVMutil, VxMS, or ncfnbrestore logs.
- For RHV-related errors, check Events section on RHV manager console.
For upgrades:
When you upgrade NetBackup master server to version 8.3, the assets (VM and Intelligent VM Groups) are migrated from the older database tables to the new database tables that are introduced in 8.3.
A background migration task runs when the NetBackup Web Management Console starts. During this migration, the NetBackup Web UI displays the following message:
The migration process is in progress. The provided data might be inconsistent and incomplete.