Verify that the correct version of software is running on all servers.

Examine the command output, debug logs, and system logs for a more detailed message on the error.

See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

Retry the operation and examine the logs.

Ensure that no embedded whitespaces exist in the fields that do not allow embedded whitespace.

Check the system log on the robot control host for the errors that the robotic software logged.