Troubleshooting NetBackup and HP EVA arrays

Table: Issues with NetBackup and HP EVA arrays

Issue	Explanation/Recommended Action
Backups fail with the following warning message in the bpfis log: WARNING: No credentials found for HP HSV	Credentials must be added for the EVA array by means of the NetBackup Administration Console.
Snapshot job fails when the client has VxVM software installed, but the underlying disk in Snapshot Client backup is not configured on stack. The following error message is displayed: client/server handshaking failed (26)" for HP_EVA_Snapclone FIM	Uninstall the VxVM software from the client.

Issue

Explanation/Recommended Action

Backups fail with the following warning message in the bpfis log:

WARNING: No credentials found for HP HSV

Credentials must be added for the EVA array by means of the NetBackup Administration Console.

Snapshot job fails when the client has VxVM software installed, but the underlying disk in Snapshot Client backup is not configured on stack. The following error message is displayed:

client/server handshaking failed (26)" for HP_EVA_Snapclone FIM

Uninstall the VxVM software from the client.

See Configuring NetBackup to access the EVA array.

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Troubleshooting NetBackup and HP EVA arrays

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