Setting the debug level on a NetBackup for SharePoint Windows client
To control the amount of information that is written to the debug logs, change the General, Verbose, and Database debug levels on the client(s). Typically, the default value of 0 is sufficient. However, technical support may ask you to set the value higher to analyze a problem.
The debug logs are located in install_path\NetBackup\logs.
To set the debug level for the legacy process on a NetBackup for SharePoint client
- Open the Backup, Archive, and Restore program
- Select File > NetBackup Client Properties.
- Click the Troubleshooting tab.
- Set the General debug level.
Set this level as high as 2.
- Set the Verbose debug level.
Set this level as high as 5.
- Click OK to save your changes.
To set the debug level for the processes that use unified logging on a NetBackup for SharePoint client
- Newer NetBackup processes such as ncfgre use unified logging (VxUL). To increase VxUL logging level, run the following:
install dir\NetBackup\bin\vxlogcfg -a -p 51216 -o OID -s DebugLevel=6 -s DiagnosticLevel=6Replace the OID as follows:
ncfrai = 158
ncflbc = 351
ncfgre = 352
ncfnbcs = 366
SPSV2RecoveryAsst = 254
spsdkservice = 479
For a list of all OID values, see the NetBackup Logging Reference Guide.
- To reset the VxUL logging level default value, run the following command:
install dir\NetBackup\bin\vxlogcfg -a -p 51216 -o OID -s DebugLevel=1 -s DiagnosticLevel=1