How to configure email notifications for alerts
Based on certain job failure conditions or NetBackup status codes, alerts are generated and sent to your ticketing system through email notifications.
See About the status codes supported for alerts.
The following table lists the procedures that you need to do to generate alerts and tickets.
Table: NetBackup alerts and ticket generation
Step | Action | Reference topic |
|---|---|---|
1 | Review the prerequisites for alerts and notifications. | |
2 | Learn about the conditions or status codes for which alerts are generated and are sent to the ticketing system as email notifications. | |
3 | Configure email notifications so that the alerts are sent to the ticketing system. | You can exclude status codes for which you do not want to send email notifications. |
4 | View NetBackup alerts (or tickets) in the ticketing system. | Log on to the ticketing system to view the tickets that are generated by NetBackup alerts. |