Backups for workloads that use the BigData policy may fail

If you have a NetBackup client as a backup host for protecting the workloads that use the BigData policy, and this backup host is shared between two master servers, then the backups fail.

During backup, NetBackup client scans the bp.conf file. If the master server is in the second position, the backup fails, and the following error is displayed:

(6654) Unable to retrieve the credentials for the server.

Workaround: Ensure that the master server entry is the first entry as a server name in the bp.conf file.