Limitations of using a VMware policy to protect Exchange Server
The following limitations exist when you configure a VMware policy to protect Exchange Server:
This list is not a comprehensive list of VMware policy limitations. For additional information on support for NetBackup in virtual environments, see the following:
VMware incremental backups of Exchange Server are not supported with this version of NetBackup. However, the use of Accelerator may increase the speed of full backups.
Consistency checks of the Exchange databases are not performed with VMware backups.
The Application State Capture (ASC) job fails and the databases are not protected if you do any of the following:
Disable the option.
Select the option.
Dismounted databases are not protected.
Databases are cataloged and protected only if they exist in a configuration that is supported for VMware backups. As long as there are any databases that can be protected, the ASC job continues. If you select databases for backup that exist on supported and on unsupported disks, the ASC job produces a status 1 (partially successful). The ASC job detects these situations and the job details include the result of the backup operation.
Exchange Server databases are not cataloged and backed up if they exist on the following:
Raw device mapping (RDMs). Make sure that the Exchange virtual machine does not use RDM as storage for databases and transaction logs.
Virtual Machine Disk (vmdk) volumes that are marked as independent. Make sure that the Exchange databases and transaction logs are not stored on independent disks.
Mount point volumes.
Virtual hard disks (VHDs).
If NetBackup detects any database objects on a VHD disk, the ASC job fails and no Exchange content is cataloged. All objects in the backup are not cataloged, including those that do not exist on the VHD.
RAID volumes.
An excluded Windows boot disk. The ASC job detects this type of disk and treats it like an independent disk.
The VMware backup cannot exclude for any reason the disk on which NetBackup is installed. For example, do not select the option if NetBackup is installed on the boot drive (typically C:).
VMware policies do not support exclude lists. If you want to exclude specific Exchange components, use a MS-Exchange-Server policy.
See Troubleshooting VMware backups and restores of Exchange Server.