Additional NBWSS issues

This topic describes some additional NetBackup WebSocket Service (NBWSS) problems.

Table: Additional troubleshooting issues

Problem	Recommended action
The WebSocket server's Connection State is `Disconnected`	Verify the following: The WebSocket server is running. The WebSocket server's CONNECT RESPONSE message contains valid information. See NetBackup requests a connection to the endpoint. The NetBackup Web Management Console service is running.
Notifications are not sent	Verify the following: The WebSocket server is running. The WebSocket server's State is `Activated` and its Connection State is `Connected`. The NetBackup Web Management Console service is running.