SharePoint GRT restore can fail if the host names or IP addresses are not mapped with the host ID
If all the SharePoint front-end and back-end host names or IP addresses of a NetBackup host are not mapped to their corresponding host ID, a SharePoint Granular Recovery Technology (GRT) restore that is associated with the host can fail with status code 2804.
To resolve the issue, approve the pending host ID-to-host name mappings:
- In the NetBackup Administration Console, expand NetBackup Management > Security Management > Host Management.
- In the details pane, click the Mappings for Approval tab.
- Select the mapping that you want to approve and right-click.
- On the right-click options, click Approve. The selected mapping is approved.
Alternatively, click Mapping Details on the right-click options. Use the Mapping Details dialog box to approve the selected mapping.