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  1. Home
  2. Veritas NetBackup™ Logging Reference Guide
  3. Using logs
  4. Troubleshooting error messages in the NetBackup Administration Console
  5. Enabling detailed debug logging
Veritas NetBackup™ Logging Reference Guide

Enabling detailed debug logging

The NetBackup Administration Console is a distributed application that allows the administration of remote NetBackup servers. All administration is accomplished through the application server of the NetBackup Administration Console. This application server is made up of an authentication service and a user service.

The logon request from the logon dialog box is sent to the authentication service for validation. The user name and password have to be valid in the Windows/UNIX authentication files and process.

After validation, the authentication service starts a user service under the user's account. Thereafter, all NetBackup administrative tasks are performed through an instance of the user service. Additional user service processes are initiated to process requests from the console.

On both UNIX and Windows, the authentication service is the bpjava-msvc application. The user service is the bpjava-susvc or bpjava-usvc application. To enable detailed debug logging, you must first create logging directories for these applications.

Table: Enabling detailed debug logging

Step

Action

Description

Step 1

Create logging directories

On the NetBackup client or server that is specified in the logon dialog box, create the following directories:

  • bpjava-msvc

  • bpjava-susvc (if a NetBackup server)

  • bpjava-usvc (if a NetBackup client)

Create the directories in the following locations:

  • install_path\NetBackup\logs (Windows)

  • /usr/openv/netbackup/logs (UNIX)

See About unified logging.

See About legacy logging.

Step 2

Edit the Debug.properties file

Add the following line to the Debug.properties file:

debugMask=0x00040000

The Debug.properties file can be found in the following locations:

  • /usr/openv/java

    Change the file on the UNIX machine where you run the jnbSA or jbpSA commands. The log file name is displayed in the xterm window where you ran the jnbSA or jbpSA commands.

  • install_path\VERITAS\java

    Change the file at this location if you use the NetBackup Windows Display Console.

Step 3

Edit the nbjava.bat file

Perform this step if you use the Windows Display Console on a host where NetBackup is not installed.

Edit the nbjava.bat file to redirect output to a file.

The nbjava.bat file is located in install_path\VERITAS\java See the nbjava.bat file for details.

This detailed debug logging provides more information than the NetBackup Administration Console logging that you can configure within the Administration Console. See the NetBackup Administrator's Guide, Volume I at the following URL:

http://www.veritas.com/docs/DOC5332

For information on how to create logs when you start the Java-based NetBackup Administration Console from a Windows computer in NetBackup:

See About the Java-based administration console logging.

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