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  1. Home
  2. Veritas NetBackup™ Cloud Administrator's Guide
  3. Troubleshooting
  4. Troubleshooting cloud storage configuration issues
  5. Backups may fail for cloud storage configurations with Frankfurt region
Veritas NetBackup™ Cloud Administrator's Guide

Backups may fail for cloud storage configurations with Frankfurt region

NetBackup 7.7.1 and later versions support configuring cloud storage using the Frankfurt region. NetBackup media servers that are older than the 7.7.1 version do not support configuring cloud storage using the Frankfurt region.

Cloud backups may fail in the following scenario:

You have configured cloud storage server with a media server that is older than NetBackup 7.7.1. You have created a disk pool in the Frankfurt region using an existing bucket.

To avoid such cloud backup failures, ensure that when you configure cloud storage using the Frankfurt region, the cloud media server is NetBackup 7.7.1 or later version.

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