Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. Veritas NetBackup™ Deduplication Guide
  3. Troubleshooting
  4. Troubleshooting CloudCatalyst issues
  5. Problems restarting vxesfsd
Veritas NetBackup™ Deduplication Guide

Problems restarting vxesfsd

Restarting vxesfsd fails if a process accesses the ESFS mount point when NetBackup attempts to shut it down.

See the following log to determine if this issue is the problem:

/usr/openv/esfs/log/ops/esfs-run.vxesfs-run.process_id

In the following example, the mount point directory is /space/d2c/storage.

Wed Jul 5 15:44:34 CDT 2017 Calling "umount /space/CC/storage" 
to stop vxesfsd gracefully
umount: /space/d2c/storage: target is busy.
        (In some cases useful info about processes that use
         the device is found by lsof(8) or fuser(1))
Wed Jul 5 15:44:45 CDT 2017 Sending SIGKILL to vxesfsd
Wed Jul 5 15:44:45 CDT 2017 Calling "umount /space/CC/storage" 
after hard kill of vxesfsd
umount: /space/CC/storage: target is busy.
        (In some cases useful info about processes that use
         the device is found by lsof(8) or fuser(1))
Wed Jul 5 15:44:45 CDT 2017 Sending SIGKILL to vxesp

Note that after the hard kill of vxesfsd, the target remains busy.

To verify if the ESFS mount point is used by any processes

  1. Unmount the mount directory:

    umount mount_dir

    Or

    lsof mount_dir

  2. Verify that the directory is not mounted:

    mount | grep mount_dir

    Or

    lsof | grep mount_dir

  3. Restart vxesfsd:
    /usr/openv/esfs/bin/vxesfsd start
    /usr/openv/pdde/pdconfigure/pdde start

Feedback

Was this page helpful?
Previous

Restarting the vxesfsd process

Next

CloudCatalyst troubleshooting tools

Feedback

Was this page helpful?