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  1. Home
  2. Veritas NetBackup™ Clustered Master Server Administrator's Guide
  3. Operational notes
  4. Logging information
Veritas NetBackup™ Clustered Master Server Administrator's Guide

Logging information

NetBackup records information on the processes. You can use this information to determine why a server has failed over. Logging information is highly useful for troubleshooting.

UNIX and Linux logging

Logging information for UNIX and Linux platforms can be found at the following locations:

  • Cluster configuration-related information is recorded in log.cc.<date> file, which is located at /usr/openv/netbackup/logs/cluster. The configuration scripts creates the log directory, if it is not present.

  • Cluster upgrade-related information is recorded in trace.cluster_upgrade.<process_ID> file, which is located at /usr/openv/netbackup/logs/cluster.

  • Agent (Online/Offline/Monitor) related information is recorded inlog.<date> file, which is located at /usr/openv/netbackup/logs/cluster

  • Add the following configuration parameter "DEBUG_LEVEL=1" to the /usr/openv/netbackup/bin/cluster/NBU_RSP file to generated detailed logging.

    Note:

    This configuration is node-specific and affects the logging level on that enabled node. Enable this option only when required and turn it off when not required for storage considerations.

Windows logging

The cluster configuration status box reports details about cluster configuration. If problems occur, see the status box. Details of the cluster configuration steps that occur during the install are recorded in the install logs. In the logs, you have a record of the parameters used to perform cluster configuration commands and their return statuses.

Logging information for Windows platform can be found at the following locations:

  • Cluster configuration and upgrade related information is recorded in ClusterConfig.<timestamp>.log file, which is located at %ALLUSERSPROFILE%\Veritas\NetBackup\InstallLogs.

  • For Agent (WSFC) use Event Viewer.

  • For Agent (VCS) use NetBackupVCS agent log file, which is located in the log directory of VCS.

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