About NetBackup for Oracle troubleshooting steps
When troubleshooting NetBackup for Oracle problems, the following items are referred to as the API:
To perform this procedure, ensure that NetBackup is properly installed and configured:
To perform general troubleshooting steps
- When verifying your installation, ensure that the NetBackup for Oracle binaries exist.
On UNIX, these are located in /usr/openv/netbackup/bin.
The binaries are as follows:
- For the Backup, Archive, and Restore interface and the Oracle Intelligent Policy, verify that the following binaries exist.
On Windows: install_path\NetBackup\bin\bpdbsbora.exe
On Windows: install_path\NetBackup\bin\bpubsora.exe
On Windows: install_path\NetBackup\bin\dbsbrman.dll
On UNIX: /usr/openv/netbackup/bin/bpdbsbora
On UNIX: /usr/openv/netbackup/bin/bpubsora
On UNIX: /usr/openv/lib/libdbsbrman.so (libdbsbrman.sl on HP-UX)
- Check that both the NetBackup server and client software work properly. That is, check that normal operating system files can be backed up and restored from the client. The NetBackup client must be running the same version of software as the NetBackup server.
- The logs can become very large, especially bpdbm. Ensure that enough free disk space exists in the log directory disk partition.
- The VERBOSE level must be 5.
Check that the following NetBackup log directories exist:
On the Windows client: bpdbsbora, bporaexp, bporaimp, bpubsora, dbclient, bphdb, bpfis, bplist, and bpcd.
On the UNIX client: bpdbsbora, bporaexp (or boraexp64), bporaimp (or boraimp64), bpubsora, dbclient, bphdb, bpfis, and bpcd. These directories must have 777 permissions.
On the master server: bprd and bpdbm.
On the host with the storage unit: bpbrm and bptm.
- On UNIX, confirm the
/usr/openv/netbackup/logs/user_opsdirectory and the subdirectories have 777 permissions. They must exist and be accessible for the applications to operate correctly.