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  1. Home
  2. Veritas NetBackup for Microsoft Azure Stack Administrator's Guide
  3. Troubleshooting
  4. Backup fails with error 1
Veritas NetBackup for Microsoft Azure Stack Administrator's Guide

Backup fails with error 1

Backup fails with the following error:

(1) The requested operation was partially successful.   

The error details also describe the VHDs that are not backed up.

Workaround:

Ensure that the following parameters are configured properly:

  • If FETCH_STORAGE_KEYS=true, ensure that the NetBackup administrator has permissions for fetching and accessing storage account and access keys for Azure Stack.

  • If FETCH_STORAGE_KEYS=false, ensure that you have added required storage accounts with the access keys in the credential file.

    Run the tpconfig -update command after you make changes to the credential file.

See Adding a Microsoft Azure Stack custom role to provide access permissions to NetBackup administrator.

See Adding Microsoft Azure Stack credentials in NetBackup.

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