The vCenter server and NetBackup master server names are not available for search
On the Virtual Machine Selection screen of the plug-in's recovery wizards, the server drop-down lists may not contain any vCenter servers or NetBackup master servers.
Make sure that the following are configured:
The NetBackup vSphere Client (HTML5) plug-in is registered with the vCenter server.
The NetBackup authentication token for the client (vCenter) was generated and imported in the vSphere Client plug-in.
Note:
The authentication token must be generated with the correct DNS name of the vCenter where the plug-in is installed (or a correct token alias was added).
See Creating an authentication token for the NetBackup plug-in for vSphere Client (HTML5).
See Adding or deleting an additional host name or IP address for an authentication token.
The NetBackup Web Services are enabled in the NetBackup master server.
Web services are automatically enabled when the NetBackup master server (8.0 or later) is installed. See the following tech note for the web server tasks that are required before installation of the master server:
The following services are up in the NetBackup master server:
NetBackup Service Layer
NetBackup Web Management Console
The vCenter server is registered with the NetBackup master server.