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  1. Home
  2. Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
  3. Troubleshooting
  4. The NetBackup Recovery wizard for vSphere Client (HTML5) does not find a particular backup image
Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide

The NetBackup Recovery wizard for vSphere Client (HTML5) does not find a particular backup image

The NetBackup Recovery wizard may not find the backup image for a particular VM if the VM display name contains special characters.

To locate the backup image and start the recovery

  1. In vSphere Client, click Veritas NetBackup > Recovery or Instant Recovery and Cleanup.
  2. In the wizard's Virtual Machine Selection screen, enter the VM name (try full or partial), and click Search.

    The VM should appear in the search results.

  3. Click Next and continue with the recovery.

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