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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Robotic error codes
  4. Robotic error codes
  5. Robot Error status code 17
NetBackup™ Status Codes Reference Guide

Robot Error status code 17

Message: Robotic daemon not licensed

Explanation: A robotic daemon or process was started without the required, current product license, or a required database file was missing or corrupt.

Recommended Action:

  • Check product documentation for supported device configurations.

  • Obtain an additional software license that allows robots of the associated robot type to be configured. Or, limit the configuration to the robot types that current licensing allows. Check for the existence and permissions of the external_robotics.txt file in the /usr/openv/share directory (UNIX and Linux) or in the install_path\NetBackup\share folder (Windows).

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