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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Robotic status codes
  4. Robotic status codes
  5. Robotic status code 224
NetBackup™ Status Codes Reference Guide

Robotic status code 224

Message: Control daemon connect or protocol error

Explanation: A protocol error occurred between robotic and other components.

Recommended Action:

  • Examine the command output, debug logs, and system logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Investigate the system log messages that are related to the specific error leading to the media mount failure. Verify that all of the Media Manager binaries are at a compatible version level.

  • Verify that the robotic interfaces to vendor and operating system software have compatible versions.

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