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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Device configuration status codes
  4. Device configuration status codes
  5. Device configuration status code 77
NetBackup™ Status Codes Reference Guide

Device configuration status code 77

Message: Unable to connect to the EMM server

Explanation: A request was made to the EMM server, but it either did not reach the EMM server or resulted from a communication failure.

Recommended Action:

  • Examine the command output, debug logs, and system logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Verify that pbx_exchange and nbemm are running.

  • Run the tpconfig -d or vmquery -a command to verify that the EMM server is actively running and that it accepts new connections.

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