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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Device configuration status codes
  4. Device configuration status codes
  5. Device configuration status code 16
NetBackup™ Status Codes Reference Guide

Device configuration status code 16

Message: A SCSI inquiry sent to the device has failed

Explanation: On a request to add or update a SCSI robotic library or drive, the Media Manager cannot obtain the device's serial number and inquiry string. The Media Manager obtains this information by sending a SCSI Inquiry command to the device. A failure indicates that NetBackup was not able to communicate with the device by using SCSI.

Recommended Action:

  • Ensure that the device is physically connected.

  • Ensure that the operating system is configured to recognize the device and that the operating system can see the device.

  • Ensure that no other process uses the device and that the device is not offline.

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