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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Device configuration status codes
  4. Device configuration status codes
  5. Device configuration status code 13
NetBackup™ Status Codes Reference Guide

Device configuration status code 13

Message: Failed reading drive or robot config file

Explanation: A request was made to list the device configuration, but an error was encountered while reading from the EMM database.

Recommended Action:

  • Examine the daemon debug log and system logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Verify that nbemm is running. Display the device configuration to determine whether or not the database is corrupt. Restore a saved copy of the databases from the catalog backups, or delete them and recreate the device configuration as needed.

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