Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Device configuration status codes
  4. Device configuration status codes
  5. Device configuration status code 2
NetBackup™ Status Codes Reference Guide

Device configuration status code 2

Message: The device_mappings file has invalid license info

Explanation:

The problem concerns one of the following files: /usr/openv/share/device_mappings.txt (UNIX and Linux) or install_path\VERITAS\NetBackup\share\device_mappings.txt (Windows).

  • The file does not exist.

  • The file is for a different version of NetBackup. You can find out what version it is by reading the header in the file.

  • The file has a corrupted licensing digest.

Recommended Action: Download the latest device mapping file from the Cohesity Technical Support website.

Feedback

Was this page helpful?
Previous

Device configuration status code 1

Next

Device configuration status code 3

Feedback

Was this page helpful?