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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Media Manager status codes
  4. Media Manager status codes
  5. Media Manager status code 189
NetBackup™ Status Codes Reference Guide

Media Manager status code 189

Message: failed to initialize a connection to the Enterprise Media Manager

Explanation: A request to initialize a connection with the EMM server failed or was already initialized.

Recommended Action:

  • Verify that pbx_exchange and nbemm are running.

  • Examine the command output, debug logs, and system logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Run the tpconfig -d or vmquery -a command to verify that the EMM server is actively running and that it accepts new connections.

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