NetBackup status code: 133
Message: invalid request
Explanation: One of the following has occurred:
You make an unrecognizable request. This lack of recognition usually results from different versions of NetBackup software being used together.
A client receives this error in response to a list or restore request. The DISALLOW_CLIENT_LIST_RESTORE or DISALLOW_CLIENT_RESTORE option exists in the
bp.conffile on a UNIX NetBackup server or in the registry on a Windows NetBackup server. These options deny list and restore requests from all NetBackup clients.
Recommended Action: Do the following, as appropriate:
If you suspect that the software versions are the problem, verify that all NetBackup software is at the same version level.
On UNIX NetBackup servers and clients, check the
/usr/openv/netbackup/bin/versionfile.On Windows NetBackup servers, check the
install_path\NetBackup\version.txtfile or the item on the Help menu.On Microsoft Windows clients, check the item on the Help menu.
If the server denies list and restore requests, do one of the following:
Go to the NetBackup Administration Console. In the left pane, expand NetBackup Management > Host Properties > Master Servers. In the right pane, double-click the master server you want to modify. In the properties dialog box, in the left pane, select Client Attributesto access the Allow client browse and Allow client restore options.
Remove the DISALLOW_CLIENT_LIST_RESTORE and DISALLOW_CLIENT_RESTORE options from the
bp.conffile on a UNIX NetBackup server or from the registry on a Windows NetBackup server. Then, stop and restart the NetBackup Request Daemon (UNIX) or NetBackup Request Manager service (Windows).
For detailed troubleshooting information, create bpdbm, bprd, and admin debug log directories. Retry the operation and check the resulting debug logs.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.