Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 128
NetBackup™ Status Codes Reference Guide

NetBackup status code: 128

Message: NB database recovery failed, a process has encountered an exceptional condition

Explanation: In the catalogs that were specified for recovery, one or more cannot be restored. For more detail, refer to the error message that precedes this status code in the output from the bprecover command.

Recommended Action: Do the following, as appropriate:

  • Fix the problem that was reported in the error message in the bprecover output.

  • Identify which NetBackup services to shut down before a NetBackup database recovery attempt:

    See "About recovering the NetBackup catalog" in the NetBackup Troubleshooting Guide.

    The NetBackup services should be shut down except for the NetBackup Client Service, which must be running for the database recovery to succeed.

  • Check the NetBackup Problems report for additional information about the error.

    The following are some possible causes:

    • A disk may be full.

    • The NetBackup catalog tape may be corrupt.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 127

Next

NetBackup status code: 129

Feedback

Was this page helpful?