NetBackup status code: 120
Message: cannot find configuration database record for requested NB database backup
Explanation: The program that backs up the NetBackup internal catalogs did not find the attributes that indicate which media IDs to use or paths to back up. This error should not occur under normal circumstances.
Recommended Action: Do the following, as appropriate:
Check the NetBackup Problems report for additional information about the error.
For detailed troubleshooting information, create admin and bpdbm debug log directories and retry the operation. Check the resulting debug logs.
Contact customer support and send the appropriate problem and debug log sections that detail the error.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.