Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 98
NetBackup™ Status Codes Reference Guide

NetBackup status code: 98

Message: error requesting media (tpreq)

Explanation: The tape manager (bptm) received an error when it requested a media mount from the NetBackup Device Manager service (Windows) or the Media Manager device daemon (ltid) (UNIX).

Recommended Action: Do the following, as appropriate:

  • Check the NetBackup Problems report to determine the reason for the failure. The most common cause is that the NetBackup Device Manager service (on Windows) or the Media Manager device daemon (ltid) (on UNIX) is not running. Start it if necessary.

  • If you duplicate backups or use Vault to duplicate backups, this error could indicate the following: The Alternate Read Server does not have access to the tape where the original backup resides.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 97

Next

NetBackup status code: 99

Feedback

Was this page helpful?