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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 94
NetBackup™ Status Codes Reference Guide

NetBackup status code: 94

Message: cannot position to correct image

Explanation: The tape manager (bptm) searched for a backup image to restore but did not find the correct backup ID at the expected position on the volume. This error can indicate a drive hardware problem.

Recommended Action: Do the following, as appropriate:

  • Try the restore on another drive if possible.

  • For additional information, check the following:

    • NetBackup Problems report to determine the device or volume that caused the error

    • System and error logs for the system (UNIX)

    • Event Viewer Application and System logs (Windows)

  • For detailed troubleshooting information, create a debug log directory for bptm and retry the operation. Check the resulting debug log files.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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