Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 82
NetBackup™ Status Codes Reference Guide

NetBackup status code: 82

Message: media manager killed by signal

Explanation: Another process or a user terminated the tape manager (bptm) or disk manager (bpdm).

Recommended Action: This error should not occur in normal operation. If you want to terminate an active backup, use the NetBackup Activity Monitor.

When you back up a DomainOS client, this error occurs after the server has not received anything on the socket for at least 300 seconds. It causes a client read timeout and breaks the connection. The bpbkar debug log has an entry similar to the following:

13:22:49 [1347] <16> bpbkar: ERR - Extra output - - ECONNRESET
Connection reset by peer (UNIX/errno status)

To resolve the problem, increase the CLIENT_READ_TIMEOUT value. In this instance, set the value to 900.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 81

Next

NetBackup status code: 83

Feedback

Was this page helpful?