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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 43
NetBackup™ Status Codes Reference Guide

NetBackup status code: 43

Message: unexpected message received

Explanation: The client and the server handshake were not correct.

Recommended Action: Do the following, as appropriate:

  • Verify that the correct version of software is running on the client and the server.

  • To enable detailed debug logging, do the following:

    • On the server, create a bpbrm debug log directory.

    • On clients, create a bpcd debug log directory.

    • Increase the amount of debug information to include in the logs.

      See "About logs" in the NetBackup Logging Reference Guide.

  • Retry the operation and examine the logs.

    If you use bpstart_notify scripts on UNIX, Linux, or Windows clients, verify that messages are not written to stdout or stderr.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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