Troubleshooting with VMware hardware snapshot and replication operations

About gathering information and checking logs

To create detailed log information, place a VERBOSE entry in the bp.conf file on the NetBackup primary and client. Or set the global logging level to a high value in the Logging properties for both the primary server and the client.

These directories can eventually require a lot of disk space. Delete them when you are finished troubleshooting and remove the VERBOSE option from the bp.conf file. Or reset the Global logging level to a lower value.

Logging directories for Linux platform

To create logging directories use the script /usr/openv/netbackup/logs/mklogdir. You can also create the directories using an access mode of 755 so NetBackup can write to the logs.

Table: Linux logging directories for snapshot operation

Path of log directory	Where to create the directory
/usr/openv/netbackup/logs/bprd	NetBackup primary server
/usr/openv/logs/nbjm	NetBackup primary server
/usr/openv/netbackup/logs/bpbrm	NetBackup media server
/usr/openv/netbackup/logs/bpfis	Backup host client

Table: Linux logging directories for backup operation

Path of log directory	Where to create the directory
/usr/openv/netbackup/logs/bprd	NetBackup primary server
/usr/openv/logs/nbjm	NetBackup primary server
/usr/openv/netbackup/logs/bpdbm	NetBackup primary server
/usr/openv/netbackup/logs/bptm	NetBackup media server
/usr/openv/netbackup/logs/bpbrm	NetBackup media server
/usr/openv/netbackup/logs/bpfis	Backup host client
/usr/openv/netbackup/logs/bppfi	Backup host client
/usr/openv/netbackup/logs/bpbkar	Backup host client
/usr/openv/netbackup/logs/bppfi	Backup host client
/usr/openv/netbackup/logs/vxms	Backup host client

Table: Linux logging directories for single file restore operation

Path of log directory	Where to create the directory
/usr/openv/netbackup/logs/bprd	NetBackup primary server
/usr/openv/netbackup/logs/bpcd	Restore host client
/usr/openv/netbackup/logs/bpbkar	Restore host client
/usr/openv/netbackup/logs/bpfis	Restore host client
/usr/openv/netbackup/logs/bppfi	Restore host client
/usr/openv/logs/ncfnbhfr	Restore host client
/usr/openv/netbackup/logs/vxms	Restore host client
/usr/openv/netbackup/logs/tar	Destination client where the files are restored.

Table: Linux logging directories for full VM restore operation

Path of log directory	Where to create the directory
/usr/openv/netbackup/logs/bprd	NetBackup primary server
/usr/openv/netbackup/logs/bpbrm	NetBackup media server
/usr/openv/logs/ncfnbvmcopyback	Restore host client
/usr/openv/netbackup/logs/vxms	Restore host client

Table: Linux logging directories for live browse operation

Path of log directory	Where to create the directory
/usr/openv/netbackup/logs/bprd	NetBackup primary server
/usr/openv/netbackup/logs/bpdbm	NetBackup primary server
/usr/openv/netbackup/logs/bpcd	Backup host client
/usr/openv/netbackup/logs/bppfi	Backup host client
/usr/openv/logs/ncfnbbrowse	Backup host client
/usr/openv/netbackup/logs/vxms	Backup host client

Table: Linux logging directories for index from snapshot operation

Path of log directory	Where to create the directory
/usr/openv/logs/ncflbc	Backup host client
/usr/openv/netbackup/logs/vxms	Backup host client

Logging folders for Windows platforms

Table: Windows logging directories for snapshot operation

Path of log directory	Where to create the directory
/usr/openv/netbackup/logs/bprd	NetBackup primary server
/usr/openv/netbackup/logs/bpdbm	NetBackup primary server
/usr/openv/netbackup/logs/bpcd	NetBackup media server
/usr/openv/netbackup/logs/bppfi	Backup host client

Table: Windows logging directories for backup operation

Path of log directory	Where to create the directory
install_path\NetBackup\logs\bprd	NetBackup primary server
install_path\NetBackup\logs\nbjm	NetBackup primary server
install_path\NetBackup\logs\bpdbm	NetBackup primary server
install_path\NetBackup\logs\bptm	NetBackup media server
install_path\NetBackup\logs\bpbrm	NetBackup media server
install_path\NetBackup\logs\bpfis	Backup host client
install_path\NetBackup\logs\bppfi	Backup host client
install_path\NetBackup\logs\bpbkar	Backup host client
install_path\NetBackup\logs\bppfi	Backup host client
install_path\NetBackup\logs\vxms	Backup host client

Table: Windows logging directories for single file restore operation

Path of log directory	Where to create the directory
install_path\NetBackup\logs\bprd	NetBackup primary server
install_path\NetBackup\logs\bpcd	Restore host client
install_path\NetBackup\logs\bpbkar	Restore host client
install_path\NetBackup\logs\bpfis	Restore host client
install_path\NetBackup\logs\bppfi	Restore host client
install_path\NetBackup\logs\ncfnbhfr	Restore host client
install_path\NetBackup\logs\vxms	Restore host client
install_path\NetBackup\logs\tar	Destination client where the files are restored.

Table: Windows logging directories for full VM restore operation

Path of log directory	Where to create the directory
install_path\NetBackup\logs\bprd	NetBackup primary server
install_path\NetBackup\logs\bpbrm	NetBackup media server
install_path\NetBackup\logs\ncfnbvmcopyback	Restore host client
install_path\NetBackup\logs\vxms	Restore host client

Table: Windows logging directories for live browse operation

Path of log directory	Where to create the directory
install_path\NetBackup\logs\bprd	NetBackup primary server
install_path\NetBackup\logs\bpdbm	NetBackup primary server
install_path\NetBackup\logs\bpcd	Backup host client
install_path\NetBackup\logs\bppfi	Backup host client
install_path\NetBackup\logs\ncfnbbrowse	Backup host client
install_path\NetBackup\logs\vxms	Backup host client

Table: Windows logging directories for index from snapshot operation

Path of log directory	Where to create the directory
install_path\NetBackup\logs\ncflbc	Backup host client
install_path\NetBackup\logs\vxms	Backup host client

Troubleshooting with VMware hardware snapshot and replication operations

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