Backup from snapshot jobs for NAS-Data-Protection policy fail with error 4213
Backup from snapshot jobs for NAS-Data-Protection policy fail with error 4213.
---Activity monitor detailed status---- Oct 13, 2022 12:44:00 PM - end SnapDupe Mount:Read File List; elapsed time 0:00:00 Oct 13, 2022 12:44:00 PM - begin SnapDupe Mount:Import Snapshot Oct 13, 2022 12:44:00 PM - Info RUNCMD (pid=13508) started Oct 13, 2022 12:44:14 PM - Info RUNCMD (pid=13508) exiting Operation Status: 4213 Oct 13, 2022 12:44:14 PM - end SnapDupe Mount:Import Snapshot; elapsed time 0:00:14 Oct 13, 2022 12:44:14 PM - Error nbjm (pid=3792) ImportSnapshot failed, snapshotid=10.84.69.235@dsemc02dm_1665644972 Operation Status: 4213 Oct 13, 2022 12:44:14 PM - end Parent Job; elapsed time 0:00:14 Snapshot import failed (4213)
Explanation:
This issue occurs if any one of your backup hosts in the backup host pool is at a lower version than 10.1.1, and the protected NAS volumes reside on Dell EMC Unity, Dell EMC PowerStore, or Hitachi NAS storage array.
Workaround:
Remove the backup hosts from the backup host pool that have a lower NetBackup version than 10.1.1. Alternatively, for these policies, use a different backup host pool that has only NetBackup 10.1.1 hosts.