Cloud store account creation fails with incorrect credentials
For AWS accounts:
Viewing the nbcosp logs.
Location:
For backup host:
/usr/openv/netbackup/logs/nbcospFor scale-out server:
/cloudpoint/openv/dm/datamover.<datamover_id>/netbackup/logs/nbcosp
{"level":"error","Error Code":"SignatureDoesNotMatch","Message":"The request signature we calculated does not match the signature you provided. Check your key and signing method.
","time":"2023-07-25T10:58:48.130601182Z","caller":"main.validateNBCosCreds:s3_ops.go:1634",
"message":"Error in getBucketLocation for credential validation"}
{"level":"error","errmsg":"Unable to validate creds.","storage server":"aws-acc","time":"2023-07-Viewing the ncfnbcs logs.
Location:
For backup host:
/usr/openv/logs/ncfnbcsFor scale-out server:
/cloudpoint/openv/dm/datamover.<datamover_id>/logs/ncfnbcs
2,51216,309,366,474,1690282728130,1673,140536982484736,0:,0:,0:,2,(28|S113:ERR - OCSD reply with error,error_code=1003 error_msg: updateStorageConfig Failed as credential validation failed|) 2,51216,309,366,475,1690282728131,1673,140536982484736,0:,0:,0:,2,(28|S60:ERR - operation_to_ocsd failed, storageid=aws-acc, retval=23|) 0,51216,526,366,6,1690282728131,1673,140536982484736,0:,132:Credential validation failed for given account,
Workaround:
Update the credentials and try to create the account again.