Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Snapshot Manager for Data Center Administrator's Guide
  3. Troubleshooting
  4. Backup from snapshot job fails with time out error
NetBackup™ Snapshot Manager for Data Center Administrator's Guide

Backup from snapshot job fails with time out error

Due to reduced availability of resources on NetBackup Snapshot Manager for Data Center server, backup from snapshot job fails as the jobs are in continuous search of memory. Some other services may also fail with the time-out error. This issue may be due to multiple backup jobs running together beyond the capacity of the host.

Workaround:

To resolve this issue, manually configure the host as follows using the /cloudpoint/flexsnap.conf to set the maximum backup jobs that can run on the host at a time:

[capability_limit]
max_jobs = <num>

Where, <num> is the maximum number of backup jobs that can run at a time.

In the case of multiple backups from snapshot jobs running in parallel, if any service fails due to non-availability of resources, then reduce the number of parallel backups from snapshot jobs that can be performed on the provided node type.

Feedback

Was this page helpful?
Previous

Troubleshooting NetBackup Snapshot Manager for Data Center

Next

(SELinux) Storage array plug-in configuration failure for custom port

Feedback

Was this page helpful?