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  1. Home
  2. NetBackup™ Troubleshooting Guide
  3. Using NetBackup utilities
  4. About NetBackup troubleshooting utilities
NetBackup™ Troubleshooting Guide

About NetBackup troubleshooting utilities

Several utilities are available to help diagnose NetBackup problems. The analysis utilities for the NetBackup debug logs and the NetBackup support utility (nbsu) are especially useful in troubleshooting.

Table: Troubleshooting utilities

Utility

Description

Analysis utilities for NetBackup debug logs

These utilities enhance NetBackup's existing debug capabilities by providing a consolidated view of a job debug log.

See About the analysis utilities for NetBackup debug logs.

Log collection utility

This utility simplifies the gathering of evidence for support cases.

For more information, see the following:

  • See About the Log collection utility.

  • NetBackup Logging Reference Guide

  • Logging Assistant FAQ

Network troubleshooting utilities

These utilities verify various aspects of the network configuration inside and outside NetBackup to ensure that there is no misconfiguration.

See About network troubleshooting utilities.

NetBackup support utility (nbsu)

This utility queries the host and gathers appropriate diagnostic information about NetBackup and the operating system.

See About the NetBackup support utility (nbsu).

NetBackup consistency check utility (NBCC)

This utility analyzes the integrity of portions of the NetBackup configuration and catalog and database information as they pertain to tape media.

See About the NetBackup consistency check utility (NBCC).

NetBackup consistency check repair (NBCCR) utility

This utility processes database-catalog repair actions and automates the application of approved suggested repair actions.

See About the NetBackup consistency check repair (NBCCR) utility.

nbcplogs utility

This utility simplifies the gathering of logs to deliver to Cohesity technical support.

See About the nbcplogs utility.

Robotic test utilities

These utilities communicate directly with robotic peripherals.

See About the robotic test utilities.

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