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  1. Home
  2. NetBackup™ for Hadoop Administrator's Guide
  3. Troubleshooting
  4. Troubleshooting backup issues for NetBackup for Hadoop data
  5. Backup operation and validating Hadoop credentials fails
NetBackup™ for Hadoop Administrator's Guide

Backup operation and validating Hadoop credentials fails

Scenario
  1. Add Hadoop application server credentials on primary server.

  2. Create a BigData Hadoop policy with Backup selection.

  3. Run Full backup using the above policy configuration.

  4. Backup job fails with the following errors:

    • Unable to retrieve the credentials for the server with status code 130 or 135.

    • backup of client fails with status code 6654.

Primary factor of error

Issue occurred because /tmp filesystem was 100% full.

Workaround

Follow the steps given below:

  1. If the /tmp filesystem is full, remove unnecessary files to free up space.

  2. Change the permissions of /tmp using the following commands:

    • ls -ld /tmp

    • chmod 1777 /tmp

    • chown root:root /tmp

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