Backup from snapshot fails with error 50 — NetBackup 11.2.0.1 | Cohesity Documentation

AI

Welcome to Cohesity Documentation.

Ask me anything. From setup and configuration to troubleshooting, architecture, features, and release updates, I'm here to help.

AI may make mistakes. Always verify critical information.

Powered by CoVA

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Data Security Alliance

Visit Cohesity.com

Partner Portals

Cohesity Community

© 2026 Cohesity, Inc. All Rights Reserved.

Privacy Policy|

Backup from snapshot fails with error 50 — NetBackup 11.2.0.1 | Cohesity Documentation

Home

NetBackup™ NAS Administrator's Guide

Section II. Using NAS-Data-Protection (D-NAS)

Troubleshooting

Backup from snapshot fails with error 50

NetBackup™ NAS Administrator's Guide · PDF

Backup from snapshot fails with error 50

This error occurs when the NetBackup Client and NetBackup Legacy Network services are not restarted properly after configuration for the domain user.

Workaround

If you use primary or media as a backup host then follow these steps to troubleshoot:

Stop all NetBackup services using the bpdown.exe.
Log on to the NetBackup Client and NetBackup Legacy Network services as the domain user. But, do not start these services immediately after logon.
Start all the services together using bpup.exe.

Feedback

Was this page helpful?

Backup from snapshot jobs do not start after the snapshot job completes successfully

Backup from snapshot parent job fails with error 4213: Snapshot import failed

Feedback

Was this page helpful?