Try the following troubleshooting suggestions:

• Check the NetBackup All Log Entries report for information about the failed job.

• To verify that the appropriate services are running, use one of the following: the NetBackup Activity Monitor, the Windows control panel (on Windows systems), or the bpps command (UNIX systems).

• If NDMP host backups terminate with a status code of 154 (storage unit characteristics mismatch requests), the problem may be one of the following:

  • Verify that the NetBackup configuration is correct.

  • There may be a conflict between the policy type and storage unit type. (For example, if the policy type is Standard and the storage unit is of type NDMP.)

• If your NDMP backup fails with a status code of 99 (NDMP backup failure), no paths in your NDMP policy backup selections list were backed up. Check the NetBackup All Log Entries report for more information. A possible cause of this status is that none of the backup paths exist on the NDMP host.

  For more information about status code 99 and NDMP backup failures, refer to the following tech note:

  https://support.cohesity.com/s/article/article-100023868

• NetBackup does not support client-side deduplication of NDMP hosts. The backup jobs fail if you try to use client-side deduplication for NDMP hosts.